Industry Experience
Our hands-on experience in the beverage service, entertainment and hospitality industries combined with academic research at the University of Nevada Las Vegas in Alcohol Server Interventions (and training hospitality and nightlife security personnel) provide a unique and diverse background in these industries.
Security and Training
As security practitioners, we have worked and trained in many of the top tourism and entertainment locations (hotels, luxury properties, and resorts) in the United States including bars and nightclubs in Michigan, Las Vegas, and Chicago that range from 3-star properties to 5-star five-diamond luxury properties.
Incident Litigation
The interactions between customers (and sometimes between customer and staff) can result in allegations of fights, assaults, theft, and sexual misconduct.
As instructors with Techniques of Alcohol Management (TAM), we are able to further train and interact with bartenders, servers, clerks, and security staff regarding concerns and issues with alcohol service from the server’s perspective as well as the training and legislative perspectives.